Shipping & Returns

Where do we ship to?

We ship worldwide to over 80 countries through DHL Express Courier and TNT courier.EMS Courier and Skyneet Courier,

Check our shipping costs, delivery times and shipping options in the chart below.

Does the shipping cost depend on how many items I order?
No, the shipping cost are flat rates and no shipping cost increase is applied on larger order. 

Our Flat rates to Holland is Euro 15,  No matter how many products you ordered at a time,

The shipping cost is the same. So it is better for you to order many products at a time!

How much does the shipping cost?
Shipping cost varies on country destination. Please see the shipping cost table below.

Shipping Rates

 

ZONE

METHOD

COST

DELIVERY TIME*

North America 
(USA, Canada)

EMS,DHL 

$ 10.00

4-6 business days

Eurpean Union

TNT, DHL, Skyneet

Euro 15

7-10 business days

Europe-New EU countries and extra EU
(Andorra, Bosnia, Bulgaria, Croatia, Cyprus, Iceland, Liechtenstein, Moldavia,Monaco, Montenegro, Norway, Romania, Russia, Serbia, Switzerland, Turkey, Ucraina)

Express

Euro 15

2-5 business days

Oceania
(Australia, New Zealand)

Express

$ 10

4-6 business days

Central and South America
(Argentina, Aruba, Bahama, Bermuda, Bolivia, Brazil, Chile, Costa Rica, Honduras, Mexico, Panama, Paraguay, Puerto Rico, Uruguay, Venezuela)

Express

$ 50.00**

10-12 business days

Middle East 
(Israel, Kuwait, Qatar, Oman, Saudi Arabia, United Arab Emirates,)

Express

$ 100.00

10-12 business days

Asia
(China, India, Japan, Indonesia, Hong Kong, Macau, Malaysia, Philippines, Singapore, South Korea, Thailand, T aiwan)

Express

$ 10.00**

2-5 business days

* Delivery time can vary in case of national holidays, custom delays or temporary unavailability of items ordered. In these cases customers are normally alerted by shoes-room.com customer service professionals about the delay.
** Additional shipping costs may be applied on specic remote areas.

 

Please note the following:

A business day is Monday though Friday, except holidays. 
We  estimate your delivery date at the end of your order review procedure, based on the delivery option you choose.


Order Confirmation
If you provide a valid e-mail address when you order, you will receive an e-mail confirming that your order has been shipped.

Order Cancellation
Customers can cancel orders within 24H from the purchase. After 24H from the purchase we apply a 20% fee on all orders

cancellations. 

Check Your Order Status
After placing your order you will receive an email of confirmation which contains your order number and summary. You will

also receive an email with the packages  tracking number soon after we ship your merchandise. Immediately after receving

the tracking number in your mailbox you'll see only the data of the departing origin. Please remember that some hours

are necessary for every update of the tracking data

Click here to track your shipment with EMS

Click here to track your shipment with Skyneet.

Click here to track your shipment with DHL.
Click 
here to track your shipment with TNT.


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